How we handle your information.

The Terra and Co. is a small 3D printing studio in Kota Kinabalu, Sabah. This page covers theterraandco.com, our Instagram account @theterraandco and our Facebook Page. Last updated 3 November 2026.

What we collect

Waitlist. If you join a waitlist, we keep the email address you give us and the page you signed up on, so we can tell you when that piece is ready. We do not sell or share it.

Orders. Payments are handled by Stripe. We receive your name, contact details, shipping address and what you ordered, but never your full card number. If you order on WhatsApp, we keep that chat to fulfil the order.

Summit Keepsake. The name, date and time shown on a Keepsake tap page are written into the link on the NFC tag, and anything you save on that page stays on your own phone. We do not store them in a database.

Visits. Our host, Cloudflare, counts page visits and referring sites in aggregate. We do not use advertising trackers.

Our social media tool

We use our own app, Terra and Co Publisher, to post to our Instagram account and Facebook Page. It only reaches accounts we own. It does not collect information about the people who view, like or comment on our posts.

Your choices and deleting your data

You can ask us to show you, correct or delete anything we hold about you, or take you off a waitlist. Email [email protected] or message us on WhatsApp, and we will do it within 30 days. Order records we must keep for tax are kept for as long as Malaysian law requires.